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Background: The use of palliative radiotherapy (PRT) is variable in advanced cancer. End-of-life milestones and dates for the Select Cisco One Hardware Milestone Definition Date End-of-Life Announcement Date The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. The Cisco ® ATA 190 Analog Telephone Adaptor is a handset-to-Ethernet adaptor that turns traditional telephone devices into IP devices (Figures 1 and 2). The last day to order the affected product(s) is December 19, 2015. May 10, 2021 End-of-Sale Date: HWFind accurate end of life & end of service life dates for Cisco ATA191-K9 hardware. 11-1-0MSR3. 0 KB)Options. Works with CUCM 12. Cisco ATA 191 Analog Telephone Adapter Release Notes for Firmware Release 12. Basic security and SSO configurations are added to fill out the basic setup, while. Listen to the ATA voice prompts and respond to each prompt to complete the registration of your ATA. Cisco announces the end-of-sale and end-of-life dates for the Cisco SPA2102 Single Port Router with 2 Phone Ports. End of Life Appliance Release. End-of-Sale and End-of-Life Products. The Cisco ® ATA 187 Analog Telephone Adaptor is a handset-to-Ethernet adaptor that turns traditional telephone devices into IP devices. Lower Costs. Cisco TelePresence IX5000. Description. Les clients ont jusqu'au 13 novembre 2020 pour commander les produits concernés. Product overview. Any phone on that is listed as end of life will receive limited support and may need to be replaced, or additional hardware to work. You can view a listing of available IP Phones offerings that best meet your specific needs. 1 (0)SR3 13-Jun-2019. 0(1)SR4: ATA 191 Multiplatform Analog Telephone Adapter: CSCvx48193, CSCvw22570: 11. 4. Les clients ont jusqu'au 13 novembre 2020 pourATA 187 is EOS and EOL but is not listed as supported or deprecated in 12. For nonsecure mode,Step 4 Choose IP Phones > Cisco ATA 190 Series Analog Telephone Adapters > Cisco ATA 190 Analog Telephone Adapter. UPC: 882658625435. Maintain and Operate Guides. @Sadav Ansari wrote: The last firmware that supported the SIP option on the ATA 186 was 3. 1. 5. 5 and previous versions do not support Cisco ATA 190 directly. 2 (2)SR1 30-May-2019. 2. EN US. The last day to order the affected product (s) is March 15, 2019. 47 MB) PDF - This Chapter (345. 1. 0 (1). End-of-life milestones Table 1. Cisco ATA 190 Series Analog Telephone Adapters. 1. End-of-Life Milestones and Dates for the Cisco SPA112 2-Port Phone Adapter and SPA122 ATA with Router Milestone Definition Date End-of-Life Announcement Date The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. Cisco ATA 190 Analog Telephone Adapter Release Notes for Firmware Release 1. Cisco ATA 191 Analog Telephone Adapter Release Notes for Firmware Release 12. Note: Cisco Discovery Protocol and LLDP are a Layer 2 protocols. Accessing Unity Express after release. x and I don't see ATA 186's or ATA 187's on there. Beginner Mark as Read; Mark as New; Bookmark; Permalink; Print; Report Inappropriate Content ‎11-02-2017 10:57 AM. End-of-Life Milestones and Dates for the Cisco SPA112 2-Port Phone Adapter and SPA122 ATA with Router Milestone Definition Date End-of-Life Announcement Date The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. The Cisco ATA products are standards-based communication. The last day to order the affected product(s) is May 12, 2006. 5(1) and later. Below are the models within the Cisco ATA 190 Series Analog Telephone Adapters: Unless specified, documentation for the Cisco ATA 190 Series Analog Telephone Adapters is. 0 (1)SR3 22-Oct-2020. ATA-187 works fine. Step 8The Cisco ATA 191 Analog Telephone Adapter is designed to work with Cisco call control systems. 1. End-of-Sale and End-of-Life Announcement for the Cisco Enterprise Service Automation (ESA) for Prime Infrastructure 01/Aug/2018. cop? Does it work with this FW? Joël. Step 6: Unzip the files. Distinctive Ring Patterns on the SPA100 Series Adapter. At the first, your question needs to be clarified. The last day to order the affected product (s) is April 28, 2011. 1 (0)SR3 13-Jun-2019. Model. End-of-Sale and End-of-Life Announcement for the Cisco WRP500 Wireless-AC. Configuration. 12-0-1SR1-1. The Cisco ATA 190 analog telephone adaptor is a handset-to-Ethernet adaptor that turns traditional telephone devices into IP devices. Cisco ATA 191 and 192 Analog Telephone Adapter Multiplatform Phones Release Notes for Firmware Release 11. Cisco announces the end-of-sale and end-of-life dates for the Cisco ESA 14. 2) OL-31821-02 Appendix D Troubleshooting and Maintenance ATA 190 Resets Unexpectedly Typically, a phone resets if it has problems connecting to the Ethernet network or to Cisco Unified Communications Manager. Chinese; EN US; French; Japanese; Korean;. Step 5 To download the SIP firmware for the ATA 190, click the Download or Add to cart button and follow the prompts. The Cisco ATA products are standards-based communication devices that deliver true, next-generation voice-over-IP (VoIP) terminations to businesses and residences worldwide. Cisco announces the end-of-sale and end-of-life dates for the Cisco IP Phones SPA300 Series Selected Models. Cisco Analog Telephone Adaptor (ATA) 190 Series; Cisco IP Phones 7800 Series; Cisco Unified IP Phones 6900 Series; Cisco Unified IP Phones 7900 Series;. Step 5. 11-1-0MSR1-1. Step 3. Convert an Enterprise Phone to Use Webex Calling. Before migrating to whichever new adapter, organizations should make sure the device will address their network needs and that their hardware and software configurations are supported by the device, Cisco wrote. Cisco TelePresence IX5000. 2 under the Latest Releases folder. Cisco ATA 191 Analog Telephone Adapter は、Cisco Call Control システム(CUCM、CME)と互換性があります。 ライセンス 電話機ライセンスは、コール制御プラットフォームおよびそのポリシーによって異なります。The Cisco ATA 191 Analog Telephone Adapter is compatible with Cisco call control systems (CUCM, CME). ATA 191 には 2 つの標準 FXS ポートが. ePub - Complete Book (209. 0 KB) View in various apps on iPhone, iPad, Android, Sony Reader, or Windows. 1. sgn firmware, click the Download or Add to cart button, and follow the prompts. A vulnerability in the Cisco Discovery Protocol functionality of Cisco ATA 190 Series Adaptive Telephone Adapter firmware could allow an unauthenticated, adjacent attacker to cause a DoS condition of an affected device. 323 SW on Cisco ATA 186 and ATA 188 Phone Adaptors 22/Dec/2013. Compare that to the Cisco ATA 191 Multiplatform Analog Telephone Adapter Data Sheet which states: The ATA 191 is designed to work with third-party call control systems and does not work with Cisco call control systems. This section covers these topics: Session Initiation. The ATA 190 also has an RJ-45 10/100BASE-T data port. x. 6. Cisco ATA 191 Analog Telephone Adapter Release Notes for Firmware Release 12. Customers will continue to receive phone support from the Cisco Small Business Support Center (SBSC) as shown in Table 1 of the EoL bulletin. Step 4 Choose 1. ATA DN 27200. Cisco ATA 190 Analog Telephone Adapter Administration Guide for SIP Version 1. 12-0-1-29. Download of CFG file is successful and then it tries to register. Cisco ATA 191 and 192 Analog Telephone Adapter. Cisco announces the end-of-sale and end-of-life dates for the Cisco VG224 Analog Voice Gateway. 1. 12. † Cisco ATA 190 Analog Telephone Adapter at a Glance † Cisco ATA 190 Analog Telephone Adapter (SIP) Product Safety and User Manual † Regulatory Compliance and Safety Information for the ATA 190 † 5V power adapter with appropriate country clip † Ethernet cable Note The ATA 190 is intended for use only with the 5V DC power adapter. End-of-Life and End-of-Sale Notices. CISCO ATA 190 ANALOG TELEPHONE ADAPTER. こ. 2 (4) for SIP exists:Cisco ATA 190 Series Analog Telephone Adapters. Users can simply change the value on the ATA 190 web page. Cisco SPA112 2-Port Phone Adapters have entered the end-of-life process. 0 KB) View with Adobe Reader on a variety of devices. 12. Make sure that the value comprises 12 hexadecimal characters. 12-0-1SR2-3. The Cisco ATA 190 Analog Telephone Adaptor supports two voice ports that each have their own independent telephone number, and a single RJ-45 10/100 Base-T Ethernet port. The idea was to use my existing hardwired infrastructure with the new VOIP through the HUB. Adaptateur de téléphone analogique Cisco ATA 190 - Date de fin de prise en charge : 31 mars 2024. 1. Step 5 Choose 1. The last day to order. Table. The Cisco ATA 191 has nonvolatile flash memory in which it stores firmware images and user-defined preferences. End-of-life milestones Table 1. Technology and Support. 2 (2)SR2 16-Sep-2020. ago. 2. Choose ATA 190 Series Analog Telephone Adapters > ATA 191 Analog Telephone Adapter. MAC 34DBFD182215. Gli adattatori vengono gestiti dalla rete e soddisfano le esigenze degli utenti che si connettono a reti aziendali, piccoli uffici o servizi VoIP (Voice. I have seen posts stating that most settings could be tweaked from IVR menu, but I don't see much information on IVR in Cisco's documentation. 1 (1)SR2. Each Cisco ATA 190 supports two RJ-11 voice ports, each with its own. Cisco announces the end-of-sale and end-of-life dates for the Cisco ATA 190 Analog Telephone Adapter. End-of-Support for Cisco H. Category Network. Cisco ATA 191 Analog Telephone Adapter Release Notes for Firmware Release 12. Cisco Unified SIP Phone 3905 User Guide for Cisco Unified Communications Manager 10. Cisco announces the end-of-sale and end-of-life dates for the Cisco ATA 186 Analog Telephone Adaptor. Cisco DX Series. Change in Product Part Number Announcement. Data Sheet. You can determine the MAC address for ATA 190 in any of these ways: Look at the MAC label on the back of ATA 190. . Cisco DX Series. k3. 5(1)SU4 and later. 2 (005) Several ATAs with same problem. Cisco Unity Express. In the Latest Releases folder, choose 12. End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Express (CME) Endpoint Classic Licensing Offers. Adaptateurs pour téléphones analogiques Cisco, série ATA 190. 1-1-0-006. Step 5 To download the SIP firmware for the ATA 190, click the Download or Add to cart button and follow the prompts. 1. With fax pass-through mode, the ATA 190 encodes fax traffic within the G. Cisco ATA 191 Analog Telephone Adapter Release Notes for Firmware Release 12. I'm trying to connect it to the ATA 190 analog port but the device doesn't ring. Bias-Free Language. ePub - Complete Book (209. 2-05 . 1. 1 Milestone Definition Date End-of-Life Announcement Date The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. 2. Cisco ATA 190 Release Notes for Firmware Release 1. Step 6 To download the SIP firmware for the ATA 190, click the Download Now or Add to cart. Cisco Capital により、目標を達成するための適切なテクノロジーを簡単に取得し、ビジネス変革を実現し、競争力を維持できます。Cisco announces the end-of-sale and end-of-life dates for the Cisco Select ISR Products and Software. The BE4000 Solution is now End of Life and all remaining appliances that were on-line on 31 May 2023 have been released for local management. Cisco DX650—EOS Notice. 2. Table 1 describes the end-of-life. Use the same default router setting used for other functioning ATA 190. Cisco Capital により、目標を達成するための適切なテクノロジーを簡単に取得し、ビジネス変革を. 3. The BE4000 Solution is now End of Life and all remaining appliances that were on-line on 31 May 2023 have been released for local management. Priority:. This vulnerability is due to missing length validation of certain Cisco Discovery Protocol packet header. Customers are encouraged to migrate to a Cisco ATA 190 Series Analog Telephone Adapter. 2. Cisco ATA 190 Series Analog Telephone Adapters—EOS/EOL Notice. 3. Cisco Webex DX80—EOS Notice. Step 8Download. The last day to order the affected product(s) is April 28, 2011. Cisco ATA 190: N: N: N : Cisco DX650: Y: Y: Y : Labels: Collaboration Endpoints; IP Phone and Accessories; 16 Helpful Comments bsathyanarayana. Engager. The ATA prompts for entry of your 16-digit activation code. Configure Cisco ATA 191 . 1. Cisco 190 ATA Series Analog Terminal Adaptor;Cisco announces the end-of-sale Cisco SPA232D Multi-Line DECT ATA and SPA302D Multi-Line DECT Handset. 2 MSR1. Step 5: Download the file ATA19x. Cisco ATA 192 マルチプラットフォーム アナログ電話アダプタには、 Cisco の 1 年限定のハードウェア保証が適用されます。. Passerelles pour. Options. Navigate from the. Both models feature two RJ11 ports that work with any standard analog phone device, in addition to an RJ45 port for Ethernet (ATA 192 includes an extra port), and are designed to connect analog fax. End-of-Sale and End-of-Life Announcement for the Cisco SPA112 2-Port Phone Adapter and SPA122 ATA with Router 31/Jul/2020. vie de Cisco ATA 190 Analog Telephone Adapter EOL12256 Cisco annonce la date d’arrêt de commercialisation et de fin de vie de Cisco ATA 190 Analog Telephone Adapter. Step 4: In the Latest Releases folder, choose 11. 0 (1) 14-Nov-2018. 2. 2(2)SR2 ‡‘ŠïŠ ‡Ÿ‡Ÿ‡Ÿ‡Ÿ‡Ÿ‡Ÿ‡Ÿ‡Ÿ‡ŸŒG‡ŸŽçŒL ‡ ‡ €› G ¯section †p‘O. Acceptance and Transmission of the Dialed Digits on SPA100 Series Analog Telephone Adapters. Cisco announces the end-of-sale and end-of-life dates for the Cisco ATA 186 Analog Telephone Adaptor. When the call is disconnected by the device to which the ATA 190 is talking to the ATA plays out a continuous busy tone. Appliances that were successfully released will display a local login message with instructions of how to request your. 12. December 2, 2019 End-of-Sale Date: Benefits of Third Party Maintenance for CISCO ATA 190 ANALOG TELEPHONE ADAPTER. Table 1 describes the end-of-life milestones, definitions. 0 MSR1-1. ATA 191 and ATA 192 Back Panel. 1. Log In. ATA190 is configured on CUCM. Hello All, Has anyone tested ATA 186's and ATA 187's with CUCM 12. Note Add both the QED and the COP firmware files to the cart. cop. Release Date: End-of-Sale Date: End-of-Support Date: Works with CUCM 11. 1-2-2-003_SR1-1. Step 5: Download the file ATA19x. EOL Date Date Not Published. Cisco ATA 190 Analog Telephone Adapter Release Notes for Firmware Release 1. Description. 0 and 14. Step 6: Unzip the files. Cisco ATA 191 and ATA 192 Analog Telephone Adapter Administration Guide for Multiplatform Firmware. Cisco ATA 190 Analog Telephone Adapter Administration Guide for SIP (Version 1. 5. . After the change operation, the ATA 190 resets so that the change can take effect. 1. Given that the SPA112 reached end-of-life status and isn’t receiving updates, Cisco said it wouldn’t be addressing the vulnerability with a fix. 1. Slow flashing green: System is booting up. PDF - Complete Book (1. 2800. Hi, I have a ATA 190 but can't I change the configuration. Step 5 Choose 1. Cisco SPA112 2-Port Phone Adapters have entered the end-of-life process. The adaptor can make use of existing Ethernet LANs, in addition to broadband services such as digital subscriber line (DSL), fixed wireless, and cable modem deployments. 2. End-of-Sale and End-of-Life Announcement for the Cisco VG202XM and VG204XM Analog Voice Gateway 17/Mar/2022. Customers are advised to refer to the end-of-life notice for the product: End-of-Sale and End-of-Life Announcement for the Cisco SPA112 2-Port Phone Adapter and SPA122 ATA with Router. Overview. 1 (0)SR3 13-Jun-2019. PDF - Complete Book (1. 0(1)SR5 1 Cisco ATA 191 Analog Telephone Adapter. However, the newest model that I know about, the ATA-191, is already EOL and I can’t buy one in time to get support…March 14, 2020 is the last day for that. English. Step #3. 5(1) and later. The last day to order the affected product(s) is November 4, 2022. Step 4. Les clients ont jusqu'au 13 novembre 2020 pour commander les produits concernés. 02-Nov-2020. End-of-Sale Date: 2016-07-05. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Step5. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Cisco ATA serie 190 Analog Telephone Adapter sono dispositivi di comunicazione basati su standard che trasformano i dispositivi di comunicazione telefonica e fax tradizionali in dispositivi IP. 2. As of 12. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware; Cisco ATA 192. Cisco ATA 191 and 192 Analog Telephone Adapter Multiplatform Phones Release Notes for Firmware Release 11. 0 (1) 14-Nov-2018. Les clients peuvent continuer à acheter des Cisco ATA 190 Analog Telephone Adapter en passant par notre programme de vente d’équipements remis en état et certifiés. Cisco ATA 191 Analog Telephone Adapter Release Notes for Firmware Release 12. The Cisco ATA 190 Series Analog Telephone Adapters are standards-based communications devices that turn traditional telephone and fax communications devices into IP devices. There is also a difference on the type and amount of. x and 12. Cisco ATA 191 Analog Telephone Adapter User Guide for Cisco Unified Communications Manager . 0 (Mar6 2017) that will not register with CUCM 10. To. Note:. For the purposes of this documentation. Licensing information No license is required to connect the Cisco ATA 192 Multiplatform Analog Telephone Adapter to third-party call control systems. Cisco ATA 191 Analog Telephone Adapter はエンタープライズ ネットワーク、小規模オフィス、またはクラウド サービスの新しいユニファイド コミュニケーションに接続するお客様のニーズに対応する最適なソリューションです。. Did you do any search for information before you opted to ask this question? It couldn't have been impossible to find out this by yourself with minimal effort on your side. Bias-Free Language. Case Record Type: MACD. Type: AMC. Find accurate end of life & end of service life dates for Cisco ATA190 hardware. I'm starting from the price and opportunities. Unlike the regular Foreign Exchange Station (FXS) ports, these cannot be interfaced with a PBX as the Cisco ATA 186 cannot send out digits on. † Adding the ATA 190 with Auto-Registration, page 2-5 † Adding the ATA 190 with Cisco Unified Communications Manager Administration, page 2-6 Table 2-2 provides an overview of these methods for adding the ATA 190 to the Cisco Unified Communications Manager database. Understanding the ATA 190 Startup Process. The ATA 191 that arrived is, most likely, flashed with Enterprise firmware (and not 3PCC/MPP firmware). Restructured Documents for 12. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the. Table. Looked at log via GUI on ATA and says : [cucm_load_tftp_addr: 695]loaded 2 tftp server [cucm_load_info: 287]loaded tftp address [cucm_load. 翻訳版の警告については、『Regulatory Compliance and Safety Information for the Cisco ATA 190 (Cisco ATA 190 に関する法規制の遵守および安全情報)』マニュアルを参照してください。 ATA 190 パッケージの内容 ATA 190 パッケージには、次のものが含まれて. 323 SW on Cisco ATA 186 and ATA 188 Phone Adaptors 22/Dec/2013. Enter your activation code on your analog device. 1 in: Form Factor: External:CUCM is 10. Step 3 Click Download Options. WebexOne 2023 | October 24-26 in Anaheim, CA Technical training and labs. Dear Community Team ,Hope you all are doing well ,This time i am facing a problem with FAX and the scnario as following :Fax machine (HP all in one) to--- analog port of ATA 190 --SIP-- CUCM----SIP----CUBE----SIP----ITSP. Save 50% with code: WX1TRAIN50 Bias-Free Language. End-of-Sale and End-of-Life Announcement for the Cisco Communications Manager Express Version 12 Licenses. Take the analog phone off-hook and press the Star key four times: ****. Cisco announces the end-of-sale and end-of-life dates for the. End-of-Life and End-of-Sale Notices. 0 KB)The latest CME version is 10. Step 7: Put the files on the tftp/download directory. The ATA 191 also has an RJ-45 10/100BASE-T data port. Step 3. The ATA191-MPP and ATA 192-MPP bring analog devices to the IP world by. Chapter Title. 12-0-1-0301-002. Data Sheets. 1 (001) under the Latest Releases folder. Portuguese. The ATA prompts for entry of your 16-digit activation code. The last day to order the affected product(s) is June 1, 2020. End-of-life milestones Table 1. 03-13-2018 01:17 AM - edited ‎03-19-2019 01:12 PM. Cisco ATA 190 Analog Telephone Adapter Release Notes for Firmware Release 1. Les clients peuvent continuer à acheter des Cisco ATA 190 Analog Telephone Adapter en passant par notre programme de vente d’équipements remis en état et certifiés. zip. To change the admin password, go to Administration > User Logins > Admin. 1-1-1-001. Customers will continue to receive phone support from the Cisco Small Business Support Center (SBSC) as shown in Table 1 of the EoL bulletin. com or by calling 800-347-5444 for clarification. 2-Port Analog Telephone Adapter; Quick Overview; Part Number: ATA191-K9. The ATA 191 also has an RJ-45 10/100BASE-T data port. 1. This is due to a combination of expiring security certificates and the end-of-support/life announcement from Cisco. 0 (1) 14-Nov-2018. EOL9987. The ATA 191 supports two voice ports, each with an independent phone number. The last day to order the affected product(s) is April 30, 2020. EOL9987. 1. 0 KB)The latest CME version is 10. Customers are encouraged to migrate to the Cisco ATA 190 UC 2-port analog telephone adapter. 1(001) under the Latest Releases folder. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Step 3. The following figures shows the different ports and buttons found on the back of your ATA. Description. The last day to order the affected product(s) is January 30, 2021. A vulnerability in the web UI of Cisco ATA 190 Series Multiplatform Software could allow an authenticated, remote attacker to perform a command injection attack resulting in remote code execution. 0 MSR4. The ATA 191 supports two voice ports, each with an independent phone number. Cisco ATA 190 Analog Telephone Adapter - End-of-Support Date: 31-Mar-2024 The Cisco ATA 190 Series Analog Telephone Adapters enable you to turn analog devices, such as phones, fax machines and paging systems into IP devices. Note:Buy CISCO SYSTEMS ATA190-SC-K9 Spark Call 1 Port Analog EOL with fast shipping and top-rated customer service. 2 (2)SR1 30-May-2019. k3. i need to configure Fax Server or Receiving and sending fax so it will work or noTable 1. zip. Cisco announces the end-of-sale and end-of-life dates for the Cisco Select ISR Products and Software. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center. Step 4: In the Latest Releases folder, choose 11. Bias-Free Language. Appliances that were. EOSL. EOL Date 03/15/2018. Maintain and Operate Guides. Cisco ATA 191 Analog Telephone Adapter Release Notes for Firmware Release 12. xx, use code 444. End-of-Life and End-of-Sale Notices. 10000-7. 5. A vulnerability in the web UI of Cisco ATA 190 Series Multiplatform Software could allow an authenticated, remote attacker to perform a command injection attack resulting in remote code execution. What Can Your Organization Do With EoL or EoSL CISCO ATA 190 ANALOG TELEPHONE ADAPTER As a Not following your device’s End-of-Life (EOL) and End-of. The last day to order the affected product(s) is June 18, 2018. k3. Cisco ATA 190 Analog Telephone Adapter Administration Guide for SIP (Version 1. " After the Device is all plugged in the lights will flash for a moment, then they should all turn off with the exception of the. Step 7: Put the files on the tftp/download directory. . 2 Software 01/Apr/2019. Hi, I think you need to check the data sheets for either the VG320 or the ATA 190. 1 (Available) Cisco TelePresence Video Communication Server (VCS/Expressway). Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.